ATTENTION ALL CADETS
8 IMPORTANT THINGS TO KNOW
RECOMMENDED MINIMUM AGE: 10 YEARS OLD
You need to be aged 10 and above to join our regular space programs. This is to ensure the safety and enjoyment of all participants. However, we may cater to younger children as part of a Special Program or Event. Please contact us with your request. There is no maximum age, provided you are of good health and are not pregnant.
BOOKING IS ESSENTIAL
To avoid disappointment, do book online and/or contact us ahead of time to check on availability. Please understand that we are unable to guarantee slots without payment, which can be made online. It is best to call/email us if you have a large group or special request.
All participants must read & agree to our Conditions of Entry and Waiver & Release from Liability before they are allowed to join a session. If you are not an adult (aged 18+), then you will need to get a signature from your parent/guardian. Forms are available here and on-site. Please take a look at our Risk Assessment.
MINIMUM NO. OF PARTICIPANTS REQUIRED TO START
Sessions that do not meet the minimum no. of participants listed may be rescheduled or cancelled. In such cases, if we are unable to find you a suitable slot, you will get a full refund. Those affected would be contacted at least 1 day prior to that session.
WHAT TO WEAR
For your safety, we recommend that shorts or pants (not skirts or dresses) and athletic footwear be worn within the premises at all times. Safety equipment will be provided by our staff, where applicable.
ON THE DAY OF YOUR MISSION
PLEASE ARRIVE ON TIME: We will need to verify your waiver with a valid photo ID and/or the credit card used for the purchase.
YOUR TICKET: Please print and show a copy of your receipt if you purchased your ticket online.
NO WAITING AREA: Unfortunately, we do not have a place for parents/guardians to sit and wait. Please return at the end of the session to collect your charges.
FOOD & DRINKS: Lunch will only be provided for 1-Day Space Camp participants. Drinks can be purchased on site.
LOCKERS & VALUABLES: Please make use of our lockers for your belongings, and refrain from bringing any valuables with you.
PARKING: Outdoor and street parking is available on a first-come-first-served basis.
Strictly no cancellation or refunds for sessions booked, unless cancelled by Management (e.g. due to #4 above).
PHOTOS & VIDEOS
Yes, you may take photos and videos, but only during certain parts of your Simulator experience with us, subject to safety, security and other requirements. However, please note that we will not be held responsible for any loss/damage to your phone/camera.
Space is cool. Tell everyone!